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AI to slash 90% of office work for Mitsui Sumitomo Insurance sales staff

Japanese company looks to allocate workers more effectively

Mitsui Sumitomo Insurance will have free administrative staff help with sales.

TOKYO -- Time-saving technologies like artificial intelligence will perform 90% of Mitsui Sumitomo Insurance's administrative work in its sales division starting in fiscal 2018, freeing up employees to help sell more policies.

The effort to work smarter will reduce the insurer's overall workload by a fifth. 

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