ArrowArtboardCreated with Sketch.Title ChevronTitle ChevronEye IconIcon FacebookIcon LinkedinIcon Mail ContactPath LayerIcon MailMenu BurgerPositive ArrowIcon PrintIcon SearchSite TitleTitle ChevronIcon Twitter
Business deals

Yahoo Japan shoots for the stars in e-commerce with Zozo deal

CEO says goal of surpassing Amazon and Rakuten in Japan is 'within reach'

Yahoo Japan hopes to expand its e-commerce user base with Zozo's customers, who skew younger and more female. (Photo by Ken Kobayashi)

TOKYO -- Yahoo Japan's acquisition of online fashion retailer Zozo presents an opportunity for the venerable internet services company to bring fresh blood into its e-commerce audience as the business looks to step outside the shadow of Amazon.com and Rakuten.

"Yahoo is focused on advertising, but we want to make e-commerce into a second pillar," Kentaro Kawabe, CEO of the SoftBank Group member, said at a news conference Thursday. "In fact, we want to make e-commerce our [main growth] driver."

Right now, Yahoo relies heavily on earnings from ads. Its media segment -- mainly advertising -- logged operating profit of 141 billion yen ($1.3 billion at current rates) for the year ended in March, well over double the contribution from the commerce business.

A trailblazer when it launched back in 1996, Yahoo Japan now perpetually lags in third place in the country's e-retail market -- to the frustration of SoftBank Group CEO Masayoshi Son, whose philosophy stresses the importance of world-beating market share. The technology conglomerate is throwing its considerable weight behind Yahoo to change this with the 400.7 billion yen tender offer for Zozo.

"Our goal of becoming the No. 1 e-commerce company in Japan by the early 2020s is coming within reach," Kawabe said.

Yahoo's audience skews somewhat older than those of Amazon and Rakuten, toward people in their 30s and 40s. Younger users turn to the service only for certain applications, such as looking up public transit information.

Zozo offers a base of 8 million customers, mostly in their 20s and 30s. Having the apparel seller set up shop on Yahoo's marketplace should bring more of these young consumers to the platform, the thinking goes.

The deal also could draw more women to a platform now used mainly by men. Males constitute 60% of users for Yahoo's online mall, while 70% of Zozo's customers are female.

SoftBank Group chief Masayoshi Son, left, and Zozo founder Yusaku Maezawa at a news conference announcing the deal in Tokyo. (Photo by Ken Kobayashi)

Zozo was an appealing target from an earnings perspective as well. While both Yahoo and Zozo focus on marketplace-style platforms, the latter boasted a hefty 22% operating margin last fiscal year compared with 9% for Yahoo's commerce segment and 15% for the company overall.

A less tangible benefit lies in the valuable data that Zozo's customers generate. Sharing purchase histories from these customers with other SoftBank group companies could improve algorithmic product recommendations, for example.

"If we can, we want to share customer data throughout the group and turn it into benefits for users," Kawabe said, though he acknowledged the need to respect consumers' privacy.

The PayPay mobile payment service launched by Yahoo and SoftBank's mobile unit last October plays a role in this part of the plan. Data from bricks-and-mortar stores would help illustrate buying trends, letting sellers cater to consumer preferences more effectively.

SoftBank Group has been the driving force behind Yahoo's effort to reshape its business. Son spoke at Thursday's news conference as a "special guest," saying he had encouraged Zozo founder Yusaku Maezawa, a longtime associate, to partner with the SoftBank affiliate.

But Yahoo still has a long way to go. It trails far behind Amazon and Rakuten in scale, and the competitive landscape is changing with the emergence of upstarts such as flea market app provider Mercari.

Yahoo has sought to set itself apart by bringing distinctive e-commerce companies under its wing, such as office supply vendor Askul and luxury hotel booking site Ikyu. SoftBank Group looks to give it an additional boost with the Zozo deal.

But rivals are making similar moves in hopes of securing access to more customer data, a commodity that is becoming vital to compete. Rakuten announced in May a deal to become the largest shareholder in restaurant reservation and review service Gurunavi.

Sponsored Content

About Sponsored Content This content was commissioned by Nikkei's Global Business Bureau.

You have {{numberArticlesLeft}} free article{{numberArticlesLeft-plural}} left this monthThis is your last free article this month

Stay ahead with our exclusives on Asia;
the most dynamic market in the world.

Stay ahead with our exclusives on Asia

Get trusted insights from experts within Asia itself.

Get trusted insights from experts
within Asia itself.

Get Unlimited access

You have {{numberArticlesLeft}} free article{{numberArticlesLeft-plural}} left this month

This is your last free article this month

Stay ahead with our exclusives on Asia; the most
dynamic market in the world
.

Get trusted insights from experts
within Asia itself.

Try 3 months for $9

Offer ends October 31st

Your trial period has expired

You need a subscription to...

  • Read all stories with unlimited access
  • Use our mobile and tablet apps
See all offers and subscribe

Your full access to the Nikkei Asian Review has expired

You need a subscription to:

  • Read all stories with unlimited access
  • Use our mobile and tablet apps
See all offers
NAR on print phone, device, and tablet media