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Business trends

Alibaba and Amazon borrow furloughed service workers

Cross-industry arrangements ease unemployment pain as pandemic skews labor markets

The coronavirus pandemic sent demand skyrocketing at grocery stores such as Alibaba's Hema Xiansheng chain.   © Reuters

TOKYO -- Online retailers and delivery companies seeing a sudden spike in demand from homebound consumers are borrowing workers from industries battered by the coronavirus pandemic in unusual partnerships that could help ease the pain of unemployment crises.

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