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Business trends

China food chains eat humble pie after anger at price rises

Haidilao and Xibei faced higher costs after coronavirus, but sparked backlash

A waiter serves diners at a Haidilao's artificial intelligence hotpot restaurant in Beijing, China. (Photo taken Nov. 2018)   © Reuters

SHANGHAI - Two Chinese restaurant operators have apologized after a customer backlash over recent price increases, highlighting the difficulty that the country's businesses face in recovering from the coronavirus outbreak.

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