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Business trends

East Asian workers remarkably disengaged

Managerial changes needed before weak motivation harms performance

Office workers in Tokyo

TOKYO -- Workers in East Asia are much less engaged in their jobs than their counterparts in the rest of the world, a recent survey by Gallup shows. Experts say East Asian companies need to alter their management styles before disengaged workforces harm their competitiveness.

The U.S. pollster asked workers in a range of industries and jobs 12 questions, then categorized the employees as engaged, not engaged or actively disengaged. Questions included, "Do you know what is expected of you at work?" And, "In the last year, have you had opportunities to learn and grow?"

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