Hiroshima company's 'forever' usable laundry equipment spurs growth

Japanese manufacturer eyes markets abroad, backed by lifetime warranties

20240418 Yamamoto laundry

Yamato Manufacturing is the largest maker of commercial laundry equipment in Japan and the only one that exports its products overseas. (Photo by Kotaro Abe)

KOTARO ABE, Nikkei staff writer

HIROSHIMA, Japan -- Yamamoto Manufacturing, a family-owned maker of commercial laundry equipment located in western Japan, is busy with orders from abroad for its "forever machines," as they are known by some customers in the U.S.

The company, based in Onomichi, Hiroshima prefecture, emphasizes the durability of its products, guaranteeing delivery of replacement parts for as long as customers want to keep using them.

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