TOKYO -- Japan Post is closing the gap with the country's leading parcel shippers thanks to a surge of cost-conscious customers, as the e-commerce explosion pushes its understaffed rivals to raise rates and limit package volumes.
In absolute terms, the Japan Post Holdings unit is a distant third among Japan's shippers, commanding less than 20% of the home-delivery market. Yamato Transport leads the industry with close to a 50% share, and Sagawa Express -- part of SG Holdings -- comes in second with roughly 30%.
