GUANGZHOU -- China's tech regulators have stepped up their crackdown on so-called customer bullying, a practice among internet companies to charge higher prices to loyal customers unlikely to switch to competitors based on data algorithms.
In a landmark case that pushed the topic to the forefront of the national debate, a district court in Zhejiang Province in July ordered travel booking site Trip.com to pay roughly 4,800 yuan ($745) to a customer for false advertising.
