ArrowArtboardCreated with Sketch.Title ChevronCrossEye IconIcon FacebookIcon LinkedinShapeCreated with Sketch.Icon Mail ContactPath LayerIcon MailMenu BurgerPositive ArrowIcon PrintIcon SearchSite TitleTitle ChevronIcon Twitter
Companies

Didi passenger's murder prompts weeklong suspension

Chinese ride-hailing service promises overhaul as outrage and safety fears erupt

The murder of a passenger by a Didi driver triggered outrage from Chinese netizens, who expressed fears for their safety.   © Reuters

CHONGQING -- Chinese ride-hailing app Didi Chuxing suspended its carpooling service Saturday for a week following the murder of a passenger by one of its drivers.

A 21-year-old flight attendant who used the Hitch carpooling service in Zhengzhou, Henan Province, was killed by her driver on May 6, according to Chinese media. The presumed killer, 26, was found dead in a river by police on Saturday.

The incident has exploded on Chinese social media. The driver illicitly used his father's account, which had gone through Didi's vetting process. The Chinese company usually verifies the identity of its drivers through a facial recognition system, which apparently was not functioning that day.

Furthermore, it was found that a sexual harassment complaint was previously filed against the driver's account but not followed up by Didi.

Didi issued an apology to the victim's family and said it will work to improve its service during the weeklong suspension. The ride-hailer says the overhaul will include reviewing its driver verification system.

Get unique insights on Asia, the most dynamic market in the world.

Sponsored Content

About Sponsored Content This content was commissioned by Nikkei's Global Business Bureau.

You have {{numberArticlesLeft}} free article{{numberArticlesLeft-plural}} left this monthThis is your last free article this month

Stay ahead with our exclusives on Asia;
the most dynamic market in the world.

Stay ahead with our exclusives on Asia

Get trusted insights from experts within Asia itself.

Get trusted insights from experts
within Asia itself.

Get Unlimited access

You have {{numberArticlesLeft}} free article{{numberArticlesLeft-plural}} left this month

This is your last free article this month

Stay ahead with our exclusives on Asia; the most
dynamic market in the world
.

Get trusted insights from experts
within Asia itself.

Try 3 months for $9

Offer ends January 31st

Your trial period has expired

You need a subscription to...

  • Read all stories with unlimited access
  • Use our mobile and tablet apps
See all offers and subscribe

Your full access to the Nikkei Asian Review has expired

You need a subscription to:

  • Read all stories with unlimited access
  • Use our mobile and tablet apps
See all offers
NAR on print phone, device, and tablet media