Japan's Recruit employs AI to stop workers from quitting

New system identifies high-risk employees for early intervention

20180907N Recruit AI

Recruit Holdings uses AI to create the ideal office for workers.

Nikkei staff writers

TOKYO -- Japanese staff servicing group Recruit Holdings has launched an internal program that utilizes artificial intelligence to detect workers at risk of leaving the company, so that supervisors can intervene early.

Recruit group companies have implemented the new program on a trial basis. A computer system stores current employee data, including personality assessments, working hours and performance evaluation. It then compares the material with the data of employees who departed in the past.

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