ArrowArtboardCreated with Sketch.Title ChevronTitle ChevronIcon FacebookIcon LinkedinIcon Mail ContactPath LayerIcon MailPositive ArrowIcon PrintIcon Twitter
Mitoshi Matsumoto, the franchisee of this 7-Eleven store in Higashi-Osaka, wanted to reduce his operating hours and would not take "no" for an answer. (Photo by Tomoki Mera)
Company in focus

Seven-Eleven rebel lays bare the price of convenience in Japan

One franchisee's fight against 24/7 operations is a symptom of bigger pressures

MITSURU OBE, Nikkei staff writer | Japan

HIGASHI-OSAKA, Japan -- Mitoshi Matsumoto was not expecting to shake up the management of Japan's largest convenience store chain and make national headlines. The 57-year-old widower and 7-Eleven franchisee just wanted five hours of his night back.

Sponsored Content

About Sponsored Content This content was commissioned by Nikkei's Global Business Bureau.

Nikkei Asian Review, now known as Nikkei Asia, will be the voice of the Asian Century.

Celebrate our next chapter
Free access for everyone - Sep. 30

Find out more