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Consumer

India's road closures deprive e-retailers of golden opportunity

Amazon, Flipkart and local rivals hampered by inconsistent delivery restrictions

MUMBAI -- Meal deliveries, online grocery shopping, and other e-retail services are emerging as a lifeline for India's people under a nationwide lockdown, but poor communication between policymakers and police is leading to unintentional crackdowns on goods designated as "essential."

BigBasket, India's top online grocery store, had a message for shoppers on its website Tuesday.

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