Shiseido plans comeback in China after double-edged online push

Cosmetics company focuses on rebuilding brand hit by e-commerce price war

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This Shiseido store in Tokyo's Shibuya ward displays Nars brand cosmetics. China is a key market for Shiseido, but an online-focused strategy has failed to boost profits. (Photo by Manami Yamada)

HIROMOTO DEGUCHI, Nikkei staff writer

TOKYO -- Initially seen as the key to a post-pandemic recovery, Shiseido's aggressive push into Chinese e-commerce has instead battered the Japanese cosmetics giant's image in the key market and resulted in its first loss there in seven years.

The company is now focused on rebuilding its brand in China, with help from an army of in-house beauty consultants. But the company faces an uphill battle as a slowing Chinese economy chills consumer spending.

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