Indonesia's Bank BTPN sees big opportunity in digital banking

Top executive aims to serve unbanked population and middle-class travelers

20231031 Bank BTPN

Bank BTPN is using digitalization to help fill the need for banking services in Indonesia. (Photo by Nana Shibata)

NANA SHIBATA, Nikkei staff writer

JAKARTA -- Indonesia is home to one of the world's largest unbanked populations, but the rapidly increasing digitalization of everyday life is a golden opportunity to change that, the top executive of lender Bank BTPN told Nikkei Asia.

Henoch Munandar, Bank BTPN's president director, said the coronavirus pandemic has accelerated smartphone penetration in Indonesia, resulting in growing opportunities in digital finance.

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