ArrowArtboardCreated with Sketch.Title ChevronTitle ChevronIcon FacebookIcon LinkedinIcon Mail ContactPath LayerIcon MailPositive ArrowIcon Print
Business

'Have smartphone, will travel' is mantra of new Chinese tourists

Ctrip uses mobile social network to help customers help themselves

Chinese tourists gather at the duty-free counter of a drugstore in Taipei.

In preparation for my trip to Taiwan during this year's Chinese New Year holiday, I purchased a ticket through Ctrip.com, a major Chinese online travel agency that I often use, for a flight on China Eastern Airlines on Jan. 26, two days before the start of the festivities.

I bought the ticket several months in advance, and as the date of departure drew near, I received a text message on my smartphone. It said, "Would you like to chat with your fellow passengers traveling together to Taiwan on the same flight?"

Sponsored Content

About Sponsored Content This content was commissioned by Nikkei's Global Business Bureau.

Discover the all new Nikkei Asia app

  • Take your reading anywhere with offline reading functions
  • Never miss a story with breaking news alerts
  • Customize your reading experience

Nikkei Asian Review, now known as Nikkei Asia, will be the voice of the Asian Century.

Celebrate our next chapter
Free access for everyone - Sep. 30

Find out more