Digital shift in health is permanent, experts tell Nikkei-FT seminar

Telemedicine demand will outlast COVID-19: business leaders and researchers

20211006 FT Live IV

Wai Mun Lim (right), founder and CEO of Singapore health care startup Doctor Anywhere, says the demand for digital health services is here to stay even after the pandemic. 

WATARU SUZUKI, Nikkei staff writer

TOKYO -- Digital health services such as telemedicine will stay even if the recent COVID-19 waves recede, but policymakers need to step up efforts to embrace new technology, business leaders and researchers said.

"There is always a spike in terms of usage during the peak of pandemic and as people start to go back to normal life, there will be a drop," said Wai Mun Lim, founder and CEO of Singapore health care startup Doctor Anywhere in an online seminar hosted by Nikkei Asia and the Financial Times. "But it wouldn't come back to where it was. You can see that there has definitely been a permanent shift."

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