Southeast Asian hospitals look to high-tech future in metaverse

Malaysia's IHH, Indonesia's Siloam see big opportunities in VR, other tech

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From left, IHH Healthcare Group CIO Linus Tham and Siloam International Hospitals Deputy President Director Caroline Riady 

ERWIDA MAULIA, Nikkei staff writer

JAKARTA -- Two of Southeast Asia's largest hospital operators see big opportunities in using virtual and augmented reality to boost their telemedicine services, with patients one day potentially turning to the metaverse to help them recover.

Malaysia-based IHH Healthcare and Indonesia's Siloam International Hospitals have been tapping telemedicine in the face of the COVID-19 pandemic, using technology to reach patients hit by movement restrictions or in remote areas, as well as beginning to explore artificial intelligence and data analysis to support diagnosis and improve quality of care.

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