SINGAPORE -- Singapore's Land Transport Authority said Monday it will collaborate with IBM, railway operator SMRT and telecom company Starhub on a research project aimed at quickly informing people of alternative means of transport when train service is disrupted.
The research will help the railway better understand travel patterns and plan for problems with train service. Singapore's railway network is under strain from the swelling number of commuters, resulting in more frequent breakdowns and grumbles among the public.
The study will use data from the city-state's fare card system, video data at train stations, and mobile phone usage data provided by LTA, SMRT and Starhub. IBM will apply so-called fusion analytics, which combine different types of data, to help transport operators get a better idea of where crowds tend to grow.
The participants hope to find efficient ways to provide alternative bus service in the event trains become snarled, and to guide passengers in the right direction when disruptions occur. "The amalgamation of telco, video and smartcard analytics will give transport operators the visibility of commuters' travel patterns, as well as a basis for recommendations to improve resiliency of bus routes and schedules," said Starhub CEO Tan Tong Hai.
The study is expected to take two years to complete.