
NEW YORK -- Big data and artificial intelligence should help insurers assess risk more efficiently, and that should help reduce costs and drive down premiums for clients, the new CEO of American International Group told The Nikkei recently.
Underwriters will need to adapt to the rise of insurance technology, or insurtech, said Brian Duperreault, who was appointed chief executive of the U.S. insurer in May. Edited excerpts from the interview follow.