BANGKOK When Pathom Indarodom crashed his new car into a telephone pole in central Bangkok, he was daunted by the thought of spending days, if not months, filing a claim with his car insurer.
But he soon remembered hearing about an app from a friend. Instead of calling his insurance company, he downloaded the app, snapped a photo of his car and uploaded it. In just two hours his claim was approved. "I didn't meet or talk with the insurance company staff at all," he said.