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Business

Pepper humanoid robot to man Aeon's credit card counters

Japanese retail giant to also use AI to automate card application

Pepper will help with the paperwork.

TOKYO -- Aeon will open unmanned credit card counters at Aeon Mall-operated shopping centers and Aeon Bank branches, tapping the power of robots and artificial intelligence.

By deploying the Pepper humanoid robot to help people with the paperwork and IBM's Watson-based artificial intelligence system to answer questions, the Japanese retail giant is looking to keep the counters open longer hours. The company aims to reassign freed-up staff for related tasks like promoting credit cards to people visiting the malls and bank branches.

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