ArrowArtboardCreated with Sketch.Title ChevronTitle ChevronIcon FacebookIcon LinkedinIcon Mail ContactPath LayerIcon MailPositive ArrowIcon Print

Asia's retailers shun artificial intelligence

Microsoft study finds 67% of businesses fail to adopt emerging tech

Of 218 Asian retail executives surveyed last year by software giant Microsoft and market intelligence firm IDC, 23% said they had not even considered using AI as part of their strategy. (Photo by Dylan Loh)

SINGAPORE -- Tucked inside Singapore's University of Technology and Design is a convenience store where customers can grab what they want and leave without interacting with any staff or even a self-service checkout.

Named Pick and Go, the store uses a suite of AI-powered cameras and sensors to track people and items as they exit the store, deducting the cost of the goods from funds deposted in pre-registered customer accounts.

Sponsored Content

About Sponsored Content This content was commissioned by Nikkei's Global Business Bureau.

Discover the all new Nikkei Asia app

  • Take your reading anywhere with offline reading functions
  • Never miss a story with breaking news alerts
  • Customize your reading experience

Nikkei Asian Review, now known as Nikkei Asia, will be the voice of the Asian Century.

Celebrate our next chapter
Free access for everyone - Sep. 30

Find out more