FamilyMart to use remote-controlled robots to stock shelves

Convenience chain aims to raise productivity and cut costs as labor crunch bites

20200630 Family Mart remote robot

Telexistence's robots are remote-controlled. (Photo courtesy of the company)

Nikkei staff writers

TOKYO -- Japanese convenience store chain FamilyMart will introduce remote-controlled robots to stock shelves in its stores, Nikkei has learned.

The company will partner with Tokyo-based robot development company Telexistence to carry out a feasibility test by the end of July in some FamilyMart stores in Tokyo.

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