Japan retailer Aeon overhauls logistics to ease driver shortage

Steps include planning deliveries with AI and improving truck load rates

20231222 Aeon

Aeon, Japan's largest supermarket chain, has announced steps to reduce the workload on drivers in line with legal limits on overtime hours that will take effect in April 2024.

CHIHIRO ISHIKAWA, Nikkei staff writer

TOKYO -- Japanese retail group Aeon will begin overhauling its logistics next spring at around 3,300 of its domestic stores to deal with the legal cap on driver overtime, which takes effect next April.

The major supermarket operator announced Friday that it will improve efficiency by increasing load rates for trucks and by using artificial intelligence. The company also said it will ease driver workloads by adjusting store operations and shifting to other means of transport.

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