Philippines emerges as Asia's epicenter for online shopping scams

Experts warn over country's lack of digital literacy and cybercrime awareness

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Filipino shoppers collectively lost more than $2.8 million in online scams during the first nine months of 2023. © Reuters

RAMON ROYANDOYAN, Nikkei staff writer

MANILA -- James Relativo thought he had landed a great deal on an electric drum set, but instead the Manila resident was cheated out of his money in a country gaining the dubious distinction as Asia's worst for online sales scams.

Shoppers across the Philippines have been bilked out of millions of dollars so far this year, with some turning to victim chat groups on Facebook and other social media. A recent report found more than one-third of Filipinos surveyed had been scammed or encountered retail fraud online.

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