ArrowArtboardCreated with Sketch.Title ChevronTitle ChevronEye IconIcon FacebookIcon LinkedinIcon Mail ContactPath LayerIcon MailPositive ArrowIcon PrintTitle ChevronIcon Twitter
Startups

Indonesia's Tokopedia probes alleged data leak of 91 mln users

Tokopedia says Saturday that it is investigating an attempted hack, in which the details of millions of its users may have been leaked. (Photo by Erwida Maulia)

SINGAPORE (Reuters) -- Tokopedia, Indonesia's largest e-commerce platform, said it was investigating an attempted hack and claims that the details of millions of its users had been leaked online.

"We found that there had been an attempt to steal data from Tokopedia users," a spokesman for the company said in a statement late Saturday.

"However, Tokopedia ensures that crucial information such as passwords remains successfully protected behind encryption."

"At this moment, we continue to investigate further into this matter and there is no additional information that we can share," the statement added.

Data breach monitoring firm Under the Breach published a Twitter post on Saturday showing screenshots from an unnamed individual who claimed he had acquired the personal details of 15 million Tokopedia users during a March 2020 hack on the e-commerce site.

According to the screenshots, which show names, emails and birthdays, the hacker alleges he or she is in possession of a much bigger user database and asks for assistance to "crack" users' passwords.

Under the Breach, which monitors cyber crime, said on Sunday the hacker had updated the post to offer the details of 91 million users for "$5,000 on the Darknet". The firm shared a screenshot of the hacker's proposed offer posted online.

Backed by $2 billion in funding from investors including SoftBank Group Corp's Vision Fund and Alibaba, Tokopedia, whose founder and CEO William Tanuwijaya is one of the country's most prominent tech entrepreneurs, claims more than 90 million monthly active users.

A Tokopedia spokesman declined to comment directly on the hacker's claims, but told Reuters on Sunday that "all transactions with all payments methods at Tokopedia ... remain secure."

Sponsored Content

About Sponsored Content This content was commissioned by Nikkei's Global Business Bureau.

You have {{numberArticlesLeft}} free article{{numberArticlesLeft-plural}} left this monthThis is your last free article this month

Stay ahead with our exclusives on Asia;
the most dynamic market in the world.

Stay ahead with our exclusives on Asia

Get trusted insights from experts within Asia itself.

Get trusted insights from experts
within Asia itself.

Try 1 month for $0.99

You have {{numberArticlesLeft}} free article{{numberArticlesLeft-plural}} left this month

This is your last free article this month

Stay ahead with our exclusives on Asia; the most
dynamic market in the world
.

Get trusted insights from experts
within Asia itself.

Try 3 months for $9

Offer ends October 31st

Your trial period has expired

You need a subscription to...

  • Read all stories with unlimited access
  • Use our mobile and tablet apps
See all offers and subscribe

Your full access to Nikkei Asia has expired

You need a subscription to:

  • Read all stories with unlimited access
  • Use our mobile and tablet apps
See all offers
NAR on print phone, device, and tablet media

Nikkei Asian Review, now known as Nikkei Asia, will be the voice of the Asian Century.

Celebrate our next chapter
Free access for everyone - Sep. 30

Find out more