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DarkSide ransomware model adds corporate veneer to cybercrime

Colonial Pipeline hack highlights evolution of data extortion

PALO ALTO, U.S. -- The recent ransomware attack on a major U.S. fuel pipeline was enabled by an organization offering the hacking equivalent of "software as a service."

The group, known as DarkSide, specializes in developing tools provided to outside partners that actually carry out attacks -- a model dubbed "ransomware as a service." It has given itself many of the trappings of a legitimate business, down to providing a support phone number for victims.

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