SoftBank, other Japanese firms move to limit ChatGPT use

Interactive AI promises greater efficiency, but risks sensitive data leaks

20230311 ChatGPT

ChatGPT had over 100 million users in January, just two months after its release. © Reuters

AKINOBU IWASAWA, Nikkei staff writer

TOKYO -- Japanese companies including SoftBank Corp. and Hitachi have begun to restrict the use of the interactive artificial intelligence services such as ChatGPT in business operations over fears of information leaks and other concerns.

"Do not enter company identifiable information or confidential data," SoftBank warned employees last month over the use ChatGPT and other business applications.

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