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Transportation

Air carriers flooded with consumer complaints in China

Unlimited flight tickets aimed at sparking demand create chaos instead

A China Southern Airlines flight takes off from an airport in Guangzhou. Passengers are flying in large numbers again in China as the COVID-19 pandemic subsides.

GUANGZHOU -- Consumer complaints filed with domestic air carriers in China have risen unusually sharply recently, with 7,000 coming in March alone, a more than tenfold increase from two years earlier, according to aviation industry regulators.

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