Hong Kong's Cathay Pacific expands Mandarin-speaking staff

Airline makes changes as it tries to rebuild reputation after discrimination scandal

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 A Cathay Pacific employee at a check-in counter in Hong Kong International Airport on June 14. (Photo by Ken Kobayashi)

PAK YIU, Nikkei staff writer

HONG KONG -- Hong Kong's flagship airline will expand its recruitment plans to hire cabin crew members from mainland China and widen its use of Mandarin following a scandal over discrimination that has been a headwind to the company's recovery.

In an internal memo sent to Cathay Pacific staff members, CEO Ronald Lam said it would increase Mandarin-speaking staffers on flights to mainland China first and for international routes later and begin to hire cabin crew members in mainland China from July.

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