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Japan's ANA on 'wartime' footing to implement COVID reforms

Management decisiveness and fresh thinking by young employees ease crisis impact

An ANA flight attendant stands in the cabin of an A380 in 2019. Japan's biggest airline operator is betting that reforms will see it through the aviation industry crisis brought by the coronavirus pandemic. (Photo by Masashi Isawa)

TOKYO -- ANA Holdings, Japan's largest airline operator, is making all-out efforts to plow through turbulence triggered by the coronavirus pandemic and fly high again through a new restructuring plan worked out in an unusual manner.

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