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Vietnam showing potential to become new outsourcing giant

Low wages, IT skills, growing number of Japanese speakers attractive for companies

Bellsystem24's investment in Hoa Sao signals a bright outlook for Vietnam's business process outsourcing industry.

HANOI -- Vietnam has all the hallmarks of becoming a major business process outsourcing player in Asia, thanks to its low labor costs and growing pool of IT-savvy workers.

Bellsystem24, an outsourcing service provider owned by trading giant Itochu, has acquired a 49% stake in Hoa Sao Group, a leading Vietnamese call center operator, to expand its operations into the country.

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