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Consumer Services

Rakuten Group, Inc.

Business Summary

Rakuten Group, Inc. engages in the business of Internet services. It operates through the following segments: Internet Services, FinTech, and Mobile. The Internet Services segment manages e-commerce (EC), online cash-back, travel booking, and portal and digital content sites. The FinTech segment provides services over the Internet related to banking and securities, credit cards, life insurance, and electronic money. The Mobile segment manages messaging and communication services and sale of mobile devices. The company was founded by Hiroshi Mikitani on February 7, 1997 and is headquartered in Tokyo, Japan.

Financial Highlights

Dec 2020 JPYUSD
Gross Profit562,567M5,269.03M
Operating income-124,092M-1,162.25M
Income before tax-113,306M-1,061.23M
Net income-114,199M-1,069.59M
Diluted EPS-84.00-0.78
Dividends Per Share4.500.04
Total Assets12,524.43B121,307.93M
Total liabilities11,895.42B115,215.49M
Total equity608,738M5,896.05M
Operating cash flow1,041.39B9,753.72M
Currency in JPYCurrency in USD

Historical Data

 Dec 2016Dec 2017Dec 2018Dec 2019Dec 2020
Revenue 781,916M 944,474M 1,101.48B 1,263.93B 1,455.53B
Gross Profit 497,212M 570,695M 620,450M 615,810M 562,567M
Operating income 104,853M 106,924M 73,727M -2,970M -124,092M
Income before tax 74,458M 138,082M 165,423M -44,558M -113,306M
Net income 38,429M 110,585M 142,282M -31,888M -114,199M
EBITDA 149,110M 161,300M 146,156M 103,400M 27,414M
Diluted EPS 26.74 79.28 104.38 -23.54 -84.00
Dividends Per Share 4.50 4.50 4.50 4.50 4.50
Total Assets 4,604.67B 6,184.29B 7,345.00B 9,165.69B 12,524.43B
Total liabilities 3,922.18B 5,500.89B 6,568.79B 8,428.49B 11,895.42B
Total equity 682,391M 683,181M 774,473M 735,672M 608,738M
Operating cash flow 30,700M 162,056M 145,615M 318,320M 1,041.39B
 Dec 2016Dec 2017Dec 2018Dec 2019Dec 2020
Revenue 7,196.06M 8,422.75M 9,973.30M 11,594.55M 13,632.65M
Gross Profit 4,575.89M 5,089.41M 5,617.83M 5,649.07M 5,269.03M
Operating income 964.97M 953.54M 667.55M -27.24M -1,162.25M
Income before tax 685.24M 1,231.40M 1,497.81M -408.74M -1,061.23M
Net income 353.66M 986.18M 1,288.28M -292.52M -1,069.59M
EBITDA 1,372.27M 1,438.46M 1,323.36M 948.52M 256.76M
Diluted EPS 0.24 0.70 0.94 -0.21 -0.78
Dividends Per Share 0.04 0.04 0.04 0.04 0.04
Total Assets 39,479.33M 54,898.34M 66,946.19M 84,340.43M 121,307.93M
Total liabilities 33,627.82M 48,831.70M 59,871.44M 77,556.90M 115,215.49M
Total equity 5,850.65M 6,064.63M 7,058.95M 6,769.46M 5,896.05M
Operating cash flow 282.53M 1,445.20M 1,318.46M 2,920.07M 9,753.72M

Valuation Measures

Dec 2020
Operating margin-8.52%
Profit margin-7.84%

Key executives

  • Chairman, President & Chief Executive Officer: Hiroshi Mikitani
  • Director, Chief Operating Officer & Executive VP: Kentaro Hyakuno
  • Chief Financial Officer & Executive Vice President: Kenji Hirose
  • Chief Information & Information Security Officer: Yasufumi Hirai
  • Chief Revenue Officer & Senior Director-Technology: Makoto Arima


  • Japan Post Holdings Co. Ltd. (8.2%)
  • Tencent Holdings Ltd. (3.6%)
  • Nomura Asset Management Co., Ltd. (2.5%)
  • Baillie Gifford & Co. (2.0%)
  • The Vanguard Group, Inc. (1.3%)
  • Nikko Asset Management Co., Ltd. (1.2%)
  • Daiwa Asset Management Co. Ltd. (1.2%)
  • FIL Investment Advisors (UK) Ltd. (1.0%)

Contact Details

  • Website:
  • Address: Rakuten Crimson House, 1-14-1 Tamagawa, Tokyo, 158-0094, Japan
  • Phone: +81.50.5581.6910

Related Companies

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  • Rakuten Brasil Internet Service Ltda.
  • ET Mobile (China) Co. Ltd.
  • Rakuten Malaysia Sdn. Bhd.
  • Rakuten Travel Singapore Pte Ltd.
  • Rakuten Travel Guam, Inc.


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Last Updated on 21 Jan, 2022

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