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Retail Trade

ZOZO, Inc.

Business Summary

ZOZO, Inc. engages in the electronic commerce (EC) business. It operates through the following business divisions: ZOZOTOWN Business, PayPay Mall, PB, MSP, BtoB, Advertising, and Others. The ZOZOTOWN Business division provides fashion shopping site called "ZOZOTOWN" and branded clothes shop called "ZOZOUSED". The PayPay Mall division is an online shopping mall where ZOZOTOWN can also be accessed and its products being sold. The PB division is a business form that sells in-house planned apparel products that match the individual body shape of the user. The MSP division performs production of some of the shop products requested by users and sell products within ZOZOTOWN. The BtoB division manages the sale, system development, design, production, logistics contractor, and marketing support of the EC (electronic commerce) sites. The Advertising division provides the fashion co-ordination services site called "Wear". The Others division covers the incidentals of ZOZOTOWN business. The company was founded by Yusaku Maezawa on May 21, 1998 and is headquartered in Chiba, Japan.

Financial Highlights

Mar 2021 JPYUSD
Gross Profit137,606M1,297.46M
Operating income44,143M416.21M
Income before tax43,665M411.71M
Net income30,932M291.65M
Diluted EPS101.300.95
Dividends Per Share410.38
Total Assets125,656M1,137.15M
Total liabilities70,146M634.80M
Total equity55,437M501.69M
Operating cash flow44,790M422.31M
Currency in JPYCurrency in USD

Historical Data

 Mar 2017Mar 2018Mar 2019Mar 2020Mar 2021
Revenue 76,362M 98,411M 118,419M 125,502M 147,370M
Gross Profit 67,546M 89,164M 102,967M 111,233M 137,606M
Operating income 26,286M 32,671M 25,654M 27,890M 44,143M
Income before tax 24,657M 28,420M 22,501M 26,113M 43,665M
Net income 17,035M 20,156M 15,985M 18,804M 30,932M
EBITDA 27,954M 33,972M 27,665M 30,379M 46,569M
Diluted EPS 54.66 64.67 52.20 61.59 101.30
Dividends Per Share 22.66 29 24 30 41
Total Assets 55,720M 70,853M 79,208M 94,186M 125,656M
Total liabilities 25,849M 30,041M 56,550M 59,649M 70,146M
Total equity 29,416M 40,810M 22,656M 34,534M 55,437M
Operating cash flow 18,294M 19,882M 14,807M 24,789M 44,790M
 Mar 2017Mar 2018Mar 2019Mar 2020Mar 2021
Revenue 705.17M 887.92M 1,067.85M 1,154.29M 1,389.53M
Gross Profit 623.76M 804.49M 928.51M 1,023.06M 1,297.46M
Operating income 242.74M 294.77M 231.33M 256.51M 416.21M
Income before tax 227.69M 256.42M 202.90M 240.17M 411.71M
Net income 157.31M 181.86M 144.14M 172.94M 291.65M
EBITDA 258.14M 306.51M 249.47M 279.40M 439.09M
Diluted EPS 0.50 0.58 0.47 0.56 0.95
Dividends Per Share 0.20 0.26 0.21 0.27 0.38
Total Assets 500.04M 666.22M 715.61M 872.45M 1,137.15M
Total liabilities 231.97M 282.47M 510.90M 552.53M 634.80M
Total equity 263.98M 383.73M 204.68M 319.89M 501.69M
Operating cash flow 168.93M 179.38M 133.52M 227.99M 422.31M

Valuation Measures

Mar 2021
Operating margin29.95%
Profit margin20.98%

Key executives

  • President, CEO & Representative Director: Kotaro Sawada
  • Chief Operating Officer & Director: Fuminori Hirose
  • Chief Financial Officer, Director & Vice President: Koji Yanagisawa
  • Executive Officer & General Manager-EC Business: Takanobu Muto
  • Executive Officer & Head-Human Resources: Toshiaki Shimizu


  • Z Holdings Corp. (49.0%)
  • MAEZAWA YUSAKU (11.0%)
  • ZOZO, Inc. (3.8%)
  • JPMorgan Asset Management (Japan) Ltd. (1.7%)
  • Nomura Asset Management Co., Ltd. (1.4%)
  • Massachusetts Financial Services Co. (1.2%)
  • Fidelity Management & Research Co. LLC (1.2%)
  • The Vanguard Group, Inc. (0.9%)
  • Nikko Asset Management Co., Ltd. (0.6%)
  • BlackRock Fund Advisors (0.6%)

Contact Details

  • Website:
  • Address: 1-15-16 Midori-cho, Inage-Ku, Chiba, 263-0023, Japan
  • Phone: +

Related Companies

  • Shanghai ZOZO Co., Ltd.
  • ZOZO New Zealand Ltd.
  • ZOZO Apparel USA, Inc.
  • ZOZO Germany GmbH
  • ZOZO Restricted Stock Compensation Plan
  • Bespokify Pte Ltd.
  • Colorcle, Inc.
  • ZOZOTOWN Hongkong Co. Ltd.
  • VASILY, Inc.
  • aratana, Inc.
  • Bracket, Inc.
  • Crown Jewel, Inc.
  • Start Today Consulting Co., Ltd.
  • Yappa Corp.


    Last Updated on 27 Jan, 2022

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