
TOKYO -- Japan will ask four big convenience store chains to consider stepping back from 24-hour operations, as a government survey underscores the severe labor shortages that have left franchisees struggling to staff outlets.
Of the more than 11,000 franchise owners in Japan who responded to a recent survey, 61% are short-handed, and another 34% have enough staff but remain at risk of a shortage if something happens, the economy ministry said. The survey was conducted from December to March and targeted 30,000 owners who work with eight convenience store operators.