MANILA -- The Philippines' outsourcing industry is seeing revenue targets for 2022 as much as $9.9 billion lower than initially projected, as it grapples with domestic tax issues and the rise of automation, which has undermined the nation's call centers.
The industry, which, along with the $29 billion worth of remittances from overseas workers, counts as one of the nation's two top economic pillars, has also been hurt by predictions of a looming global recession.
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