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Interview

Japan will give e-signatures stamp of approval: DocuSign chief

Traditions like hanko seals face reckoning as coronavirus transforms workplaces

DocuSign's revenue last year was around $1 billion. The potential global market for e-signatures is estimated at about $25 billion. (Photo courtesy of DocuSign)

PALO ALTO, U.S. -- San Francisco-based electronic signature provider DocuSign has seen an acceleration in its business as the coronavirus pandemic forces people to work from home.

In addition to its growth in the U.S. and Europe, CEO Dan Springer has his eyes on Japan, perhaps the toughest market to crack, with a centuries-old tradition of using hand-pressed stamps for official documents.

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