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Japan's obsession with perfection is an Olympic-sized problem

When clockwork does not work

| Japan
A hospital staff member checks the temperature of Pfizer's vaccine on Feb. 16: Japan's systemic myopia creates a muddled micro-focus that lacks vision.   © Reuters

Roland Kelts is the author of "Japanamerica: How Japanese Pop Culture has Invaded the U.S.", an editor of "Monkey: New Writing from Japan," and a visiting professor at Waseda University.

Japan is world-famous for its punctual and efficient customer service, and for most of the pandemic -- with the country under varying degrees of lockdown -- this has been a godsend.

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