Suga asked, Japan answered: Red-tape hotline flooded with tips

4,000 messages received as new cabinet pushes reform agenda and mobile rate cuts

20200918N Kono

An online suggestion box set up Thursday afternoon by Taro Kono, minister for administrative and civil service reform, was suspended early Friday due to the overwhelming response. (Photo by Rie Ishii)

YOHEI HIROSE and DAISHI ABE, Nikkei staff writers

TOKYO -- Japan's new government has taken steps toward implementing some of Prime Minister Yoshihide Suga's top priorities, and in one case received an overwhelming public response.

Taro Kono, minister for administrative and civil service reform, told reporters Friday that a new online system to take public suggestions for cutting red tape had been taken down temporarily after receiving more than 4,000 messages, an influx that threatened to exceed its capacity.

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