TOKYO -- Each day, dozens of residents in Tokyo's Setagaya district visit an office to sign up for a My Number identification card. Officials take each visitor's photo, make copies of their existing ID documents and ask them to write down four passwords. The information gets sent back to the local government, and it can take months before the card is issued.
COVID gives Japan 'last chance' to reverse digital defeat
PM Suga pins hope on new agency to overhaul bureaucracy after pandemic blunders