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Coronavirus

Alibaba's virus-beating education app draws Chinese students' ire

Young people vote down DingTalk in protest at having to study during school shutdowns

Alibaba's DingTalk enables remote learning -- to the dismay of many Chinese students.   © Reuters

HONG KONG -- Alibaba Group Holding's attempt to promote online education as the coronavirus forces schools across China to remain closed has hit an unexpected barrier: disgruntled, tech-savvy students.

DingTalk, the tech conglomerates's messaging app, recently launched e-classes for schools. Now the app is taking a beating in online stores as tens of thousands of students who are angry at having to study despite schools being closed vent their frustrations by giving DingTalk a bad rating. Apps with lower ratings appear lower in searches, potentially hurting download rates.

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