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From Thailand to US, businesses reopen to a strange new normal

Customers adapt to tracing QR codes, closed fitting rooms and robot servers

Volkswagen reopened plants after making alternations to keep workers 1.5 meters apart.   © Reuters

BANGKOK -- Many shoppers ventured out to the Central World when the capital's shopping mall opened for the first time in two months on Sunday. But they had to first "check in" at the door by using their smartphone to scan QR codes displayed by attendants.

QR code scanning is part of the government's contact tracing platform dubbed Thai Chana, or "Thais Win." Upon scanning the code, customers enter their phone number. When leaving the mall, they scan the code again and enter the time spent on the premises.

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