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Logistics give a leg up in China's e-commerce battle

Reliable delivery won over customers during lockdown but will loyalty last?

HONG KONG -- When Huang Zhou was stuck at home in February due to the Covid-19 outbreak, Chinese e-commerce platform served a lifeline for her and her family in Guangzhou. Whenever she wanted to restock her cupboard or just have a bit of fruit, she placed an order with the online retailer without even checking anywhere else. Huang, after all, had little choice.

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