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Japan immigration

Japan turns to tech to help foreign blue-collar workers

Businesses under pressure to address labor issues and meet UN standards

Vietnamese trainee work at a building site in Tokyo. (Photo by Ken Kobayashi)

TOKYO -- A public and private group in Tokyo will trial a smartphone app that allows foreign blue-collar workers to file complaints and report problems.

The app will recognize any issues, including those related to visas, working conditions, housing and taxation. The group wants to raise the profile of the app among foreign workers so that they can report any issues that can then be recorded and eventually harnessed to develop a chatbot service using artificial intelligence.

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