SINGAPORE/HONG KONG -- On Jan. 3, Singapore Airlines shocked its customers with a plan to charge up to 50 Singapore dollars ($37) just to use a credit card to book its cheapest seats. The reaction was swift and furious. "Disgraceful money grab," wrote one of the many angry customers who took to the internet to vent.
The Big Story
Asia's airline wars: The great profit squeeze in the sky
Competition from budget upstarts and Chinese carriers is hitting flag carriers
