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The Big Story

Unicorns return as pandemic pushes Indonesia online

E-commerce industry gains don't trickle down to its vulnerable employees

A Grab driver delivers food in Jakarta. (Photo by Dimas Ardian)

JAKARTA -- 2020 was a boom year for Indonesian e-commerce companies. Despite a pandemic-induced recession, where economic growth was projected to contract by 2.2% by the World Bank, e-commerce transactions over the same year are expected to have jumped by 52% to $32 billion according to the most recent e-Conomy SEA 2020 survey.

The e-commerce and delivery industry has been showered with finance, one of the few profitable plays remaining against a backdrop of economic carnage.

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