Japan to push package drop-offs to ease burden on delivery workers

Incentives for leaving boxes at door to include reward points

20230928N japan parcel delivery

Japan wants more consumers to allow packages to be left at their door. (Photo by Shiho Miyajima)

SHIMPEI KAWAKAMI, Nikkei staff writer

TOKYO -- Japan is planning to introduce measures to ease labor issues in its overburdened logistics industry, including incentives for customers to allow deliveries when they are not home.

Traditionally in Japan, parcels are required to be hand delivered to the recipient -- even in cases where a signature is not required. If customers are not home, a slip is left so they can request the package be brought back at another time, allowing the customer to specify a time of day.

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