MANILA -- For many call center employees in the Philippines like Liza Naje, working from home amid the COVID-19 pandemic keeps them safe and prevents burnout. And at a time of soaring fuel prices, it means avoiding Manila's notorious traffic jams. "Working from home also means we spend less on transportation and food," Naje said.
Business trends
Philippines' back-to-office order unsettles call centers
Work-from-home program for over a million outsourcing workers set to end
Philippine call centers have been ordered to return to full office operations, like before COVID-19, starting next month. © Reuters
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