Startups vs chaebol: Inside South Korea's delivery wars

Competition heats up as coronavirus drives demand for meal and grocery services

20200902 South Korea Delivery 2

The coronavirus pandemic has boosted demand for South Korea's emerging delivery market but it has also pushed up costs. © Reuters

KIM JAEWON, Nikkei staff writer

SEOUL -- Online grocery shopping has become a daily habit for Lim Soo-hyang. The 40-year-old homemaker orders milk, snacks, instant noodles and chicken for her six-member family through an E-Mart app on her smartphone. "It's easy and convenient. I can't remember when I last visited a brick-and-mortar store," Lim said.

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