TOKYO -- In an unfolding scandal that involves Japan's third-largest casualty insurer and a major secondhand car dealer, investigators have found that insurance company Sompo Japan had a culture of prioritizing market share over customers.
Companies
Japan insurer Sompo put topline ahead of customers, lawyers say
Problems festered partly because whistleblower system did not function
Fierce competition with rivals was behind Sompo Japan's closer ties with Bigmotor.
Read Next
Latest on Companies
